In loving memory of my beloved wife

Tonight seem to be quite disturbed with two incidents

1) I received a letter from Takaful. It offered a "caring" note of the loss

2) a credit card statement from C-Bank.

Incident 2 was the one really made me to become a furious man...

I had terminated the credit card ever since you departed with fax in of the relevant documents to declare of the unavailability. And yet after 6 month, the "beggar" still issuing a statement with an active account. When I called again tonight, these were parts of the conversions which was so fantastic to me (B - bank, k -me)

B : sir, may i know what fax number you fax in the doc?

k : how do i remember after 6 months

B : but you will need to tell me which number you use for me to check!

k : ok, then pls tell when yesterday at 6pm who did you call and what number? If you able to tell me this for your yesterday event, i locate the fax number from my machine. Can you tell me the number you call then?

B : i do not remember

k : so?

B : then pls fax in again

k : why do i need to do it again as i had done the faxing 6 months ago?

B : can you pls leave me your contact number?

k : do you like me so much or love my raising voice so much that you miss me and want to call me? can you give me your mobile number so i can call you to follow up?

B : the mobile number is personal to me

k : then my number also private to me

B : then how do we check up with you

k : what are you checking and need to call me. Just close the account and resolve it with the doc. why do u need to call me as I am not your client

B :...

I know I am being in anger, but i really cannot help as they are really so so follow protocol..

No wonder C-bank in capter 11. it is indeed no better than other like CIxx bank